Sunday, February 12, 2012

2/12/10- Food tax, salary cuts may save some city services- The Arizona Republic

A mix of new food-tax revenue and employee salary cuts could allow Phoenix to preserve about half of the general-fund services originally slated for the chopping block.

City officials so far have only a rough idea of what could be spared. But if every city union agreed to the wage reductions that police and fire unions accepted this week, the City Council would need to cut only $70 million, instead of $140 million, from police, parks, libraries and other services, budget officials said.

The cuts will come just a year after the council axed a record $156 million from the budget, resulting in swimming-pool closures and cuts to library hours and park maintenance.

All seven bargaining units pledged support Thursday for some level of concessions, but only the largest police and firefighters unions have tentatively agreed to 3.2 percent wage reduction over two years. Those givebacks would save more than 110 public-safety jobs.

"A combination of cuts, revenue increases and employees sacrifices. We've said all along that those three things together will help us tackle the deficit situation," said Assistant City Manager Ed Zuercher, who noted that top managers are taking furloughs and have not had a raise in two years.

The new budget picture emerged as the city kicked off the first of 15 public hearings on the food tax and proposed budget cuts.

At Maryvale's Carl Hayden High School Wednesday night, about 400 Phoenix residents and employees rallied in support of the 2 percent tax on meat, vegetables and other grocery items. A few voiced support for a 4 percent food tax.

Backers said the 2-cent-per-dollar tax, which would raise $62.5 million over 15 months, was critical to keeping police officers and firefighters on the street, and preventing senior centers, libraries and after-school programs from shutting down. The tax takes effect April 1.

"I ran from Detroit because of a lack of police officers and a lack of safety," said 32-year resident Eliot Fuller, owner of the Wagon Yard Restaurant and Saloon on Bell Road. "This scares the living hell out of me. I have children. I have grandchildren. We need to be protected."

On Thursday, hundreds more packed an auditorium at the Devonshire Senior Center, which had been faced with the threat of closure before the food tax passed. One of those in attendance was Millie Gallagher, 81, who takes a Reserve-a-Ride van each weekday to the center at Los Olivos Park. It's where she chats with friends, nibbles on turkey sandwiches and plays games.

"I'd be lost without it," she said, adding that she supports the food tax.

However, Don't Tax Our Food, a group of Valley libertarians, is seeking to overturn the tax at the ballot box. And the Community Alliance, a group of 25 social-service agencies, said Thursday it opposed the tax because it disproportionately hurts the poor and seniors.

The coalition instead supports a quarter-cent city sales-tax increase.

"Low-income families need the extra money to pay their share of reduced-price school lunches, buy underwear and shoes, and pay utility bills," alliance Chairman Tim Schmaltz said in a statement.

Mayor Phil Gordon struck a different tone at a City Hall news conference. In a rare show of solidarity, several council members and leaders from all seven unions flanked the mayor as he praised employees for their financial sacrifices and residents for supporting the tax.

"We will get through this and maintain essential services one way or another," Gordon said.
In the coming weeks, union leaders and management will hammer out the details of the concessions, which could include wage reductions and furloughs.

"We all are going to give as much as we can to save city services," said Frank Piccioli of the American Federation of State, County, and Municipal Employees 2960, which represents 911 operators, fire inspectors and other non-sworn employees. "We know no matter what, we are not going to be able to save them all, so we are trying to prioritize to save as much as we can, to save as many as we can."

Friday, February 10, 2012

11/3/08- 911 dispatchers fight staff crunch- The Arizona Republic

A union that represents Phoenix fire dispatchers is locked in a labor dispute with the city over staffing levels that could lead to more regional 911 calls being put on hold.

As declining city revenues lead to budget cuts, fire chiefs shifted alarm-room personnel as part of a "critical minimum staffing" model, records indicate. The chiefs said 10 hires in training will help manage Fire Department communication traffic.

Alarm-room employees said they were understaffed even with the hires.

Nearly 60 dispatchers in the Phoenix Regional Dispatch Center field emergency calls from more than 20 Valley communities. Potentially life-threatening medical incidents are put in a holding queue during busy times, according to Frank Piccioli, a Phoenix fire dispatcher and labor leader.

"You don't know if that's a broken finger or a baby in the pool," said Piccioli, a representative for the Local 2960 chapter of the American Federation of State, County and Municipal Employees.



 
The union wants more employees hired faster, arguing the alarm room is short several dispatchers at a time on busy nights. But Fire Department officials said dispatchers must do more with less as brass consider trimming as much as 15 percent of the department's $300 million budget.

Through Local 2960, more than 50 Fire Department alarm-room dispatchers signed a 2007 grievance against the city that suggested a "growing volume of incoming calls will contribute to a foreseeable tragedy," documents say.  
An arbitrator denied the grievance this summer, but the Phoenix Employment Relations Board filed an unfair-employee-relations-practice charge on Oct. 8.

The city is scheduled to meet with board representatives this month. Janet Smith, the city's personnel director, said she hoped to reach an agreement on alarm-room staffing before the issue goes to a hearing.

Meanwhile, the Fire Department awaits an analysis from the city Budget and Research Department that would provide a new comparison of optimal staffing levels based on rising call volumes. The study is expected sometime next year, according to Budget Department Director Cathy Gleason.

The last alarm-room study was conducted in 1997. Since then, more communities have joined the Regional Dispatch Center through automatic aid agreements with Phoenix fire.

Executive Assistant Fire Chief Steve Kreis said the department would heed the suggestions compiled through the recent arbitration process. He added that the department is committed to adjusting staffing levels as needed.

Assistant Fire Chief Todd Harms, who oversees the department's Emergency Services Division, said the Phoenix regional-dispatch system remains an example that many U.S. agencies consider a "model of efficiency."

"Today, we have about 70 dispatchers," said Harms, who counts those in training. "So we have increased the number of dispatchers significantly."

Harms added that he has 10 dispatchers in training, which would bring alarm-room staffing from 61 to 71 dispatchers by next year.

Piccioli disagreed, arguing that growth has outpaced staffing - a problem not only for residents in the midst of an emergency, but also Valley firefighters who rely on tactical radio operators to relay information to them in a timely manner.

"They're right to say they're adding bodies, but they're not talking about people leaving," Piccioli said. "Now their excuse is the money situation.

"For 10 years they had money, and they didn't do anything."

- Michael Ferraresi

*As always, if you locate any Piccioli's Points in your daily searches that I have missed, please send them to me so I can add them!*

11/02/08- 911 calls on hold- azcentral.com

 

Phoenix fire dispatchers claim to be understaffed and that 911 calls from around the Valley are being put on hold.


Frank Piccioli, a dispatcher and labor leader for the Local 2960 chapter of the American Federation of State, County and Municipal Employees, said Phoenix fire staffed four phone operators on Halloween night - down from the six to 10 preferred on busy nights.
Piccioli pointed to two recent Scottsdale calls as examples of incidents that could have resulted in tragedy:

Feb. 24: A woman called from a Scottsdale restaurant about someone who was choking. She was placed on hold. She called back and was again placed on hold. Piccioli said it was unclear what response was provided or what happened to the victim.

July 20: A woman who called from south Scottsdale was put in a 911 queue as her husband lay unconscious near a pool. The call was picked up at one point by a supervisor, which is not standard practice. Scottsdale police phoned in information ahead of the woman because the call was on hold. The man survived, Piccioli said.


Read more: http://www.azcentral.com/news/articles/2008/11/02/20081102alarmroom1103box.html#ixzz1mCYsRz6g

*As always, if you locate any Piccioli's Points in your daily searches that I have missed, please send them to me so I can add them!*